Data for Training
To enable a Conversational AI engine over WhatsApp, Rezo would need the historical chat interaction data. If you are getting started, Rezo team could help you with a structure to collate data, train and deploy an AI engine.
Our solution engineers will help identify the right API’s to respond automatically to the data coming over WhatsApp channel. Engineers will tie the AI engine with the back-end API’s and help system can go live in no time.
Transforms Customer Experience
The Conversational AI powered WhatsApp bot is capable to revert to all sort of customer queries – pre-sales, post sales, etc. In fact, it can handle end-to-end over 90% of conversational traffic and does a handover to the team wherever required.