CHANGING CUSTOMER EXPERIENCE LANDSCAPE.
Decades of research work in Machine learning and AI has led to solutions in Conversational AI and Voice Analytics that are enriching the customer experience.
OUR CUSTOMERS LOVE US.
Rezo is a new-age smart ticketing solution, supporting customization to suit internal business cases like reading from Kinesis, triggering dynamic code. At the same time, Rezo is able to provide us the barebones functionality that comes with the most popular ticketing tools available commercially. Their development turnaround time is in days vs months for most existing solutions. We are extremely happy to be using Rezo and have implemented 10+ processes to drive productivity with smart dispatch.
“We want to serve students and professionals better every day, which means a faster turnaround time for the queries. Rezo.ai’s smart engine not only helped us respond faster, but helped us identify and improve areas which impacts our customers the most.”
“rezo.ai is a great solution for any customer driven team. It has helped my team to identify the top customer related concerns, thru which I can action the repetitive concerns in the form of help articles.”