Building the
Contact Center of Tomorrow

Driving Intelligent Customer Interactions with Cutting-Edge AI Technology

Our Story

01

2018

Founded by our very own IITian Couple, Dr. Rashi and Dr. Manish Gupta to improve contact center performance using AI

02

2019

Launches Email Automation to understand customers at a deeper level and craft relevant campaigns

03

2020

Raised seed funding led by Modular Capital and prominent agents including Bhavesh Manglani and Devesh Sachdev

04

2022

Witnessed 5X revenue growth with a goal to expand globally, launching offices in USA and UAE

05

2023

Officially recognized by Great Place to Work Institute India as an exceptional workplace

Our Leadership

Dr. Rashi Gupta

Co-founder and Chief Growth Officer

A seasoned Data Scientist with double masters from IIT Delhi and a doctorate from University of Helsinki, Dr. Rashi, as one of the few female entrepreneurs in STEM, inspires many while delivering unparalleled CX solutions.

Hardik Panchal

AVP- Product

A product enthusiast with a demonstrated history of working in and around the BFSI ecosystem. Hardik is skilled in Business Process improvement , Operations Management, Analytical Skills, Banking, and Credit Cards.

Manish Gupta

Co-founder and CEO

With a drive to write his own future, Manish has successfully led and exited a venture, now using his 20 years of experience and knowledge from IIT Delhi to disrupt the contact center industry with AI.

Harsh Patni

Sr. Vice President of Engineering

With a knack to take ordinary information and turn it into significant data that drives potential growth, Harsh leverages his 10 years of experience to take Rezo to new heights every day.

Abhishek Vermma

AVP- Finance

Abhishek brings over 8 years of corporate experience to our team. Abhishek has honed his skills through impactful roles at prominent organizations such as Bajaj Finserv, Yes Bank, RBL Bank and Grex. Beyond this, Abhishek finds joy in the realms of gaming and reading.

Our Investors

Bhavish Sood

Partner , Modular Capital

Bhavesh Manglani

Co-Founder, Delhivery

Vasant Rao

Founder, Veda

Devesh Sachdev

Founder, Fusion Microfinance

Find Us In

India

Smartworks Corporate Park,Tower A, 3rd floor, Sector 125, Noida, Uttar Pradesh - 201303

india@rezo.ai
USA

ITECS, IT & EBusiness Consulting Services, Inc., 25 Melville Park Road, Suite 225, Melville, NY 11771

usa@rezo.ai
UAE

Office 705, BineryTower, Business Bay, POBox – 487954, Dubai, UAE

uae@rezo.ai
Singapore

StratAgile Pte. Ltd
PRIMAX #08-0522 New Industrial Road 536208

hello@stratagile.com 
Malaysia

StratAgile Sdn Bhd
D2-04-03, Tamarind Square, Persiaran Multimedia, Cyber 10, 63000 Cyberjaya, Selangor

hello@stratagile.com 
Dubai

StratAgile Digital LLC
Office 5-061, M Floor, DBCAbdulla Kamber Business Centre202 Salah Al Din St, Deira, Dubai

hello@stratagile.ae
Nepal

Surma Business Tech Pvt. Ltd.
Shree Laxmi Marg, Kathmandu 44600, Nepal

contact@surma.com.np

Join us on the forefront of innovation and experience the future of customer service with Rezo.ai.

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Our Mission, Vision, Focus

Our Mission

We aim to build the #1 Data first Contact Center powered by Autonomous Agents that understand customer intent, context, and sentiment, enabling them to engage in meaningful conversations and provide accurate, timely assistance. We are driven by the goal of enhancing customer experiences, optimizing agent efficiency, and reducing operational costs right from the start.

Our Vision

Our vision at Rezo.ai is to build an open ecosystem that brings together technological innovation and customer satisfaction. We are motivated by a singular ambition: to unlock the full potential of AI-powered CX Cloud centers. Through our advanced AI-platform, we strive to create a seamless and delightful experience for customers, employees, and agents alike.

Our Focus

Our focus is to drive a significant improvement in customer experience and enhance agent efficiencies through the utilization of machine learning algorithms and artificial intelligence. Our dedicated team of experts ensures ongoing support, ensuring a smooth integration process and providing assistance whenever it's needed.

Transform your Contact Center with Rezo.ai

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