Rezo.ai | Unified CX Agentic AI Platform for Enterprises

Unified CX Agentic AI Platform
for Enterprises

Agentic AI Platform for delivering integrated Customer Experience
across all stages of customer journeys

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The Choice of Customer Centric Brands Across Industries

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Reinventing Customer Experience
for Enterprises

Break free from legacy CX. Transform every customer interaction and
unlock seamless, intelligent and unified customer journeys.

Eliminate Friction and Delays

Remove legacy CX bottlenecks. No more long wait times, slow resolutions and frustrated customers. Deliver instant resolution and proactive support with Agentic AI.

Unify Every Customer Touchpoint

No more disjointed channels and inconsistent experiences. Unify voice, chat, email, social and more, and deliver hyper-personalized and smooth customer journeys from end to end

Maximize Efficiency, Minimize Costs

Automate CX journeys, reduce agent workload, and increase cost efficiency. Empower human agents with AI driven insights and achieve more with less, without compromising quality.

Drive Loyalty and Business Growth

Broken CX erodes trust and damages your brand. Agentic AI turns every interaction into a growth opportunity, driving up conversions, NPS, first call resolutions.

Eliminate Friction and Delays

Remove legacy CX bottlenecks. No more long wait times, slow resolutions and frustrated customers. Deliver instant resolution and proactive support with Agentic AI.

Unify Every Customer Touchpoint

No more disjointed channels and inconsistent experiences. Unify voice, chat, email, social and more, and deliver hyper-personalized and smooth customer journeys from end to end.

Maximize Efficiency, Minimize Costs

Automate CX journeys, reduce agent workload, and increase cost efficiency. Empower human agents with AI driven insights and achieve more with less, without compromising quality.

Unify Every Customer Touchpoint

No more disjointed channels and inconsistent experiences. Unify voice, chat, email, social and more, and deliver hyper-personalized and smooth customer journeys from end to end.

Maximize Efficiency, Minimize Costs

Automate CX journeys, reduce agent workload, and increase cost efficiency. Empower human agents with AI driven insights and achieve more with less, without compromising quality.

Drive Loyalty and Business Growth

Broken CX erodes trust and damages your brand. Agentic AI turns every interaction into a growth opportunity, driving up conversions, NPS, first call resolutions.

Meet Your Agentic AI CX Powerhouse

The Agentic AI Platform that’s your enterprise’s intelligent, proactive CX team
working round the clock to delight your customers across every channel

AI NATIVE. ALWAYS EVOLVING.

Agentic AI Agents for Hyper-personalized Interactions

Deliver contextual, omnichannel experience across all channels with seamless, human-like conversations in 30+ languages.

Proactively engage customers by anticipating needs and reaching out before they ask.

Effortless handoff to human agents for complex cases, ensuring every interaction feels natural and personal.

Agentic AI Intelligence for Precision Quality Assurance

Gain a 360° view of every customer interaction with advanced speech and sentiment analysis.

Instantly identify customer priorities, emerging trends, and agent performance insights.

Turn every conversation into actionable intelligence to drive better outcomes and continuous improvement.

Real-time Agentic AI Guidance for Agents

Instantly surface the right answers from dynamic knowledge bases during live interactions.

Empower agents with AI-powered upsell and cross-sell suggestions, tailored to each customer.

Guide your team with real-time prompts and next-best-action recommendations, boosting confidence and results.

Your CX – Custom Built with Agentic AI

Orchestrate your CX journeys

Agentic AI platform that adapts to your CX goals. Turn your CX vision to reality, modularize our Agentic AI elements that plug into any process for any outcome.

Reinvent Your CX with Agentic AI

Modular by
Design

Combine any components to achieve your CX goals, any way you need.

Omnichannel, Contextual Journeys

Seamlessly switch between chat, voice, and human assistance with full context preserved

Objective-Driven Automation

Whether it’s reducing resolution times, automating complex cases, or boosting engagement, our platform adapts to your goals.

Human in-loop Optionality

For complex or sensitive cases, effortlessly involve your human agents and see our AI Agents work in perfect harmony.

Spinny boosted their Conversion Rate by 18%

"Rezo's solution provided us with invaluable insights into customer behavior, enabling us to refine our sales processes, proactively address concerns, and achieve remarkable improvements in Conversion Rates."

Rajat Singh
General Manager, Central Sales

100%

Call Monitoring
and Auditing

22%

Increase in
Customer Satisfaction

9.44%

Hot Leads Conversion
Rate with Rezo

Maruti Suzuki Reduced their Operational Costs by 60%

"Rezo has enabled us to digitize conversations with our customers. We have a lot of customers and we are trying to give a standard experience and automate a lot of these customer conversations. Rezo has made this possible for us and it is going quite well."

Noritaka Wakuda
Managing Director, Suzuki Digital Pvt. Ltd.

8500

Leads Generated
per Day

6 Lakhs

Appointments Booked
per Month

75%

Reduction in
Agent Workload

Livguard Reduced TCO by 37.6%

"We are thrilled to announce the successful automation of our voice bot call center! Rezo's efforts have not only streamlined our operations but also significantly enhanced customer experience and efficiency."

Suresh Chand
Sr. Vice President Service

66%

Automation of
Inbound Interactions

22.4%

CSAT Boost due to
24*7 Serviceability

38.6%

Reduction in
Average Handle Time

Trust your CX to a platform
that's fully compliant

with the world’s most rigorous security and privacy standards, so your data is always protected!